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Include Popup Services – Red Home Store
  • Call Us: 0300-2034348
  • Mon-Sat: 11:00 am - 12:00 am
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Include Popup Services

HERE TO HELP

Have a question? You may find an answer in our FAQs.
But you can also contact us:

Customer Services

Call Us: 800-123-4567

Mon-Fri: 9:00 am - 6:00 pm
Sat: 9:00 am - 4:00 pm
Sun: 9:00 am - 2:00 pm

Send us an email

SHIPPING

Free shippingdelivery all orders of $49 or more of eligible items across any product category qualify.

PAYMENTS
Accepts the following payment methods:

Credit Card: Visa, MasterCard, Maestro, American Express. The total will be charged to your card when the order is shipped.

PayPal: Shop easily online without having to enter your credit card details on the website.

RETURN POLICY

You can return any item purchased on Shella within 20 days of the delivery date.

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Shipping

  • Flat Charges: PKR 99/= on all orders.. 
  • Customers are supposed to pay before receiving the parcel due to security concerns.
  • Orders placed by 04:00 pm (Pakistan Standard Time) will be shipped same day.
  • Orders received on sunday or public holidays will be processed and shipped on the next working day.
  • During Sale days or promotions your orders may face a delay, but we will inform you if that happens.

Returns And Exchanges

  • Shipping charges are strictly non-refundable and non-returnable in any form.
  • Customer are advised not to accept any opened/damaged parcels and simply reject it at the time of delivery.
  • We will accept any unused, unwashed product with original packing within 7 Days of purchase for a refund or an exchange.
  • Customer needs to return the products via traceable delivery i.e. courier or registered post on his own expense to our address.
  • Parcel must be in its original condition, should not be damaged, use the same flyer or take the flyer from the courier company to send that parcel back to us.
  • Refund requests will be processed within 2 working days after receiving the return products.

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