Once you have selected and placed your shopped product in the shopping cart, you may proceed to checkout. Mention all the required information and select your preferred payment method. Click on “Place Order”.

The following payment options are available for you at Red Home Store:

1. Cash on delivery (COD)
2. Jazz cash
3. Easypaisa 

No, there are no additional charges for our “Cash on Delivery” service. If Charges are there customers will be notify at checkout only.

Orders at Red Home Store are confirmed on the spot as soon as you receive the verification call from our customer support. An order number will be assigned to you by our representative which you can use to track your order.

Once the confirmation call is made to you and order number has been assigned, you can only modify or cancel your order within 24 hours. This can only be done by calling the customer care directly on the given support numbers.

Unfortunately, the article you purchase online, cannot be exchanged with any other article at any outlet. In case of any defect, you are required to send back the purchased product within 7 days.

Customers cannot unwrap their parcel before making payment in cash to the delivery team.

In case of any damages or defects, you may contact us on our helpline (03002034348).

Currently we do not offer any gift wrapped items in online orders.

In case of multiple articles ordered, we typically ship all the articles in a single package. You will be required to make the full payment at the time of delivery. In case of any exceptions, you will be notified and your payment will then be adjusted accordingly.

No, Delivery charges are Flat Rs.99/= on all orders

In case of your unavailability to receive your order, the delivery agent shall attempt twice to deliver your parcel. In case of a failed attempt the second time, the article shall be returned back to us.

Send us the parcel at our address mentioned on the label sheet, notify within 7 days to get your parcel exchanged or your refund in case of return. 

Parcel must be in its original condition, should not be damaged, use the same flyer or take the flyer from the courier company to send that parcel back to us. Shipping charges are strictly non-refundable and non-returnable in any form.